Out of Scope

SupportMart is a third party tech support service for all problems computer and computer peripheral related. Our online service is brand and warranty independent, which means we will help you out with your laptop/desktop computer of any brand, even after expiration of warranty period. Some vendors withdraw support for outdated proprietary software; we cover these as well.

Although we would like to cover the entire spectrum of computer and peripheral issues within our service, we are constrained by the remote nature of our support. Remote connectivity is key to our support service, thus, we cannot support issues requiring on-site assistance such as replacing hardware.

This is what we call an out-of-scope issue. To know more about which issues are outside our coverage, call us at our number or message us at http://www.supportmart.net/contact-us.